Success Stories

Scientific scheduling makes it easier for us to manage training institutions

5 min read
A teacher who is giving a class.
Erline Han
Studio Manager Educational Consultant
Scientific scheduling makes it easier for us to manage training institutions

In the past, every holiday when school started, the atmosphere in our studio would become particularly tense.


It's not because there's a lot of work, nor because the teachers haven't rested, but because scheduling is about to begin.

The academic affairs teacher will hold a thick notebook and switch back and forth between the computer, mobile phone, and parent chat records.

A class has just been scheduled and hasn't been sorted out yet, when parents send messages saying:

Teacher, can you help me switch this Saturday's class to Sunday

We have something unexpected, can we reschedule

So, the newly prepared schedule had to be completely overturned and restarted.
Even more troublesome is that after adjusting classes, parents need to be notified one by one:

Post a new schedule in the parent group chat

Individual private chat with parents who have made adjustments

Some parents may not see the message and come to ask on the day of class, "Teacher, what time did my child have class today

We often encounter situations like this:

Although the classes have already been adjusted, the parents still receive the "old version" of the schedule.

Some parents attend classes according to the old schedule, but end up missing out;
Some parents think they don't have classes, but end up missing class time.

Every time I encounter this situation, the teacher feels both embarrassed and helpless, and has to constantly apologize and explain:

Sorry, our schedule has been adjusted and I forgot to inform you separately
The scheduling of classes was originally intended to make teaching smoother,
The result has become the job that consumes the most of our time, creates the most misunderstandings, and brings the most complaints.

Later, we decided to completely change this chaotic state and began using an intelligent scheduling tool.

At the beginning, we were actually drumming in our hearts: "Will it be more complicated? Will it be more troublesome

But after actually using it, we realized that scheduling classes can also be so easy.
Now when scheduling classes, we just need to select:

Classroom teacher
Classroom for classes
Class time
Class location

The system will automatically help us detect:

Does the teacher have any time conflicts
Is there any repeated occupation of the classroom
Is the class arrangement reasonable

As long as there is a conflict, the system will not generate a schedule at all, which actually helps us avoid all chaos in advance.

In the past, we had to juggle for at least half a day for a class transfer; Changing the class now can be completed in a few minutes, with clear logic and less likely to make mistakes.

The bigger changes happen on the parents' end.

Previously, parents could only rely on the picture class schedule sent by teachers, and once it was updated, it was easy to miss it; Now, parents only need to click on a link to see the latest schedule in real time.

They don't have to search through chat records, worry about reading the wrong time, or keep asking the teacher, "Teacher, what time did I have classes this week

Some parents who are sensitive to time may also check in the system themselves:

organize teaching order, improve service experience, and reduce management pressure.
organize teaching order, improve service experience, and reduce management pressure.


Are there any classes this week
What are the plans for next week
Are there any new courses that can be booked

We even found that parents who were not very proactive in communication have become more at ease because information has become transparent.

For our studio, the biggest change is——

Previously:

Scheduling classes is like fighting a war
Adjusting courses is like filling a hole
Notify parents to contact the customer service center

Now?
Scheduling classes has become a task that can be easily completed
Teachers are no longer distracted by administrative affairs
Significant improvement in parental satisfaction

We can finally focus more time on what truly matters - doing well in class and teaching our children well.

If you are also struggling with chaotic scheduling, troublesome adjustments, and frequent inquiries from parents, perhaps you can also try this set of scheduling tools.

It is not just a scheduling system, but more like an 'invisible academic assistant' that helps you organize teaching order, improve service experience, and reduce management pressure.

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Erline Han

Erline Han

Studio Manager Educational Consultant

A fine teacher established my own studio and, within five years, grew it from 27 students to over 300 students. I expanded from one studio to three, and have compiled solutions to common challenges encountered in daily operations to help other teachers better manage their own studios.